Know Your Customer (KYC)
KYC is the process of verifying a player's identity, age, and source of funds to meet regulatory and anti-fraud requirements.
What it means
Know Your Customer is the set of checks an operator runs to confirm who a player is: identity and age verification, address checks, and — for higher-risk players — source-of-funds documentation. It underpins anti-money-laundering compliance and fraud prevention.
Why it matters for operators
KYC is a legal requirement in regulated markets and a practical defence against chargebacks and bonus abuse. The hard part is balance: too much friction at signup kills conversion, too little invites fraud and regulatory penalties. Risk-based KYC — light at signup, deeper at withdrawal or thresholds — is the common compromise.
Example
Many operators allow play after light verification but require full KYC before the first withdrawal, balancing conversion against compliance.